Please take your own responsibility to fully read and understand the policy
Please communicate with our staff before you place order!
Deposit or bond for delivery order
Minimum $50 deposit for each order is required to secure the delivery orders.
A) for ground floor: $15 under 3 km from the Campbellfield store, plus $3 per km which over 3km.
B) Citylink and Eastlink will be a $10 surcharge.
C) from address Campbellfield address: unit 3, 1730 Sydney road, campbellfield, VIC
minimum Setup fee $55 per hour will be charged, we offer Free setup if hire the props with us.
Installation: Our Company will not provide any drilling or sticky tape or double side tape at premise. you will need take your own responsibility too make sure the installation site will safe and strong enough to hold the balloons. (for example: rough walls will not be good idea for sticking the balloons on.)
Cancellation and Variation of Orders
A) $50 bond will not refunded for any cancellation if simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it.
B) Credit note can be issued if cancellation is made 2 weeks/14days before the hire date. All cancellation, the $50 deposit will be deducted from credit note.
C) Change of date need to be noticed at least 2 days before the booking date
All payments are strictly paid at least 2 days before the order date.