Balloon order Policy

Please take your own responsibility to fully read and understand the policy

Please communicate with our staff before you place order!

Deposit or bond for delivery order

Minimum $50 deposit for each order is required to secure the delivery orders.

Delivery Fee

A) for ground floor: $10 under 3 km from the Campbellfield store, plus $2 per km which over 3km.

B) Citylink and Eastlink will be a $10 surcharge.

C) from address Campbellfield address: unit 3, 1447-1451 Sydney road, campbellfield, VIC

minimum Setup fee $55 per hour will be charged

Installation: Our Company will not provide any drilling or sticky tape or double side tape at premise. you will need take your own responsibility too make sure the installation site will safe and strong enough to hold the  balloons. (for example: rough walls will not be good idea for sticking the balloons on.)

Cancellation and Variation of Orders

A) $50 bond will not refunded for any cancellation if simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it.

B) Credit note can be issued if cancellation is made 2 weeks/14days before the hire date. Any cancellation less then 2 weeks notice, the $50 deposit will not be refunded.

C) Change of date need to be noticed at least 2 days before the booking date

Payment Terms

All payments are strictly paid at least 2 days before the order date.